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This podcast series dives deeper into the 5 Moments of Learning Need®. The 5 Moments of Need present a practical framework to drive higher job performance. The Five Moments of Learning Need focus on the different times where workers need learning. They are: New—when you are learning something for the first time, More—when you are expanding your knowledge, Apply—when you are learning while in the flow of work, Solve—when you need to solve a problem, and Change—When you are adapting to change. This series, hosted by Bob Mosher and Conrad Gottfredson, will help you to better understand the theory and best practices behind this powerful methodology and framework. Visit www.5momentsofneed.com for more resources and join the conversation on LinkedIn at https://www.linkedin.com/company/5-moments-of-need/.
Episodes
Jul 29, 2026
Jul 29, 2026
21 min
AI is transforming the way organizations work, but successful AI adoption starts with understanding the work itself. In this episode of the Performance Matters podcast, Bob Mosher welcomes back Dr. Con Gottfredson to explore the emerging concept of task intelligence and why understanding work at the job-task level is critical for organizations seeking to leverage AI effectively.
Together, Bob and Con discuss why many skills-based initiatives have struggled, how task intelligence provides a more practical path forward, and why organizations must move beyond a technology-first approach. They explore how AI can augment human performance, the importance of maintaining the right human-AI balance, and how methodologies like Rapid Workflow Analysis help organizations identify which tasks can be automated, augmented, or require human expertise.
A must-listen for L&D leaders, business leaders, and anyone navigating the future of work, AI, and human performance. Listen or download the episode today!
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