Performance Matters | A 5 Moments of Need Podcast Series
Experience Matters | Axalta’s Road to The 5 Moments

Experience Matters | Axalta’s Road to The 5 Moments

February 25, 2020

In this episode Sue Reber, APPLY’s director of practice, sits down with Bill Hickey, a 5 Moments Designer and learning practitioner with Axalta, to discuss what led him to search out “something more” than traditional training and how his team has now shifted from conventional instructional design to The 5 Moments of Need design.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us this May at The 5 Moments of Need Summit in the mountains of Sundance, Utah. Register today.

Strategy Matters | Elliott Masie on Where We’re Headed

Strategy Matters | Elliott Masie on Where We’re Headed

February 5, 2020

Who better to talk "where we've been" and "where we're headed" than with Elliott Masie, learning leader, author, and speaker with 50 years of experience.

Listen as Bob Mosher and Elliott discuss how learning is changing and what suggestions Elliott gave to two different airlines.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us this May where we will reimagine, with other global organizations, what organizational learning can and should be. Register to join us in Sundance, Utah at The 5 Moments of Need Summit

Methodology Matters | Learning Theory

Methodology Matters | Learning Theory

January 27, 2020

Bob Mosher and Conrad Gottfredson discuss the learning theories that have shaped where we are today-empowering the flow of work.

To continue the conversation. To reimagine, with other teams, what organizational learning can and should be. To, together, rethink the mission and role of learning. Register to join us in Sundance, Utah this May at The 5 Moments of Need Summit

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

 
Experience Matters | McKinsey’s 5MoN Journey

Experience Matters | McKinsey’s 5MoN Journey

January 22, 2020

Listen as Bob Mosher and Katie Coates discuss McKinsey's 5 Moments of Need solutions, the business drivers for this shift, their journey thus far, and the lessons that have been learned (and continue to be learned) along the way. 

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

Technology Matters | tts

Technology Matters | tts

December 20, 2019

Patrick Dunlap, tts' Senior Vice President, chats with co-host Bob Mosher around performance support and how the tt performance suite fits into both the broader learning technology landscape and The 5 Moments of Need methodology.

Patrick adds to the conversation with business issues they help clients solve, best practices, and common performance support technology pitfalls to avoid.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

Experience Matters | Why I Moved to The 5 Moments

Experience Matters | Why I Moved to The 5 Moments

December 4, 2019

Co-host, Bob Mosher, talks with Lee Rodrigues of Sunrun, and a 5 Moments of Need Designer, on why he is choosing to move his organization's learning into the workflow with The 5 Moments of Need methodology.

Also discussed, the challenges surrounding this shift, the effect it's had on Sunrun's performance thus far, and Lee's biggest takeaways to-date.

For more resources visit our website, join in on the conversation, or subscribe to this podcast so as not to miss a single episode.

Performance Matters | A Look at The Talent Development Optimization Council

Performance Matters | A Look at The Talent Development Optimization Council

November 20, 2019

What do we do with our data? How do we link what we do to business results? How do we address the issue of value and impact, as other industries do so well? These are the questions Kent Barnett, CEO of Perfomitiv, is exploring with his grassroots group--The Talent Development Optimization Council and what he and co-host, Conrad Gottfredson, discuss in this Performance Matters episode.

For more resources visit our website, join in on the conversation, or subscribe to this podcast so as not to miss a single episode.

From Design to Measurement: An ID’s 5 Moments of Need Journey

From Design to Measurement: An ID’s 5 Moments of Need Journey

November 11, 2019

It's the first Performance Matters episode of its kind. Co-host, Bob Mosher, speaks with Sue Reber, one of the world's top 5 Moments of Need designers, on: the 5 Moments methodology, how it differs from other approaches, and the how and why around shifting mindsets to performance-first.

Listen, or download now, for Sue's advice on how to successfully design for each of the 5 moments.

For more resources visit our website, join in on the conversation, or subscribe to this Performance Matters podcast so as not to miss a single episode.

 

Methodology Matters | Answers to Hot + Common Questions

Methodology Matters | Answers to Hot + Common Questions

October 23, 2019

You asked; we answered.

In this episode Dr. Conrad Gottfredson answers your burning questions around instructional design at the speed of change. Below is just a taste of what you wanted to know. 

  • What is The 5 Moments of Need process?
  • How does The 5 Moments and workflow learning relate?
  • What is the difference adaptive and personalized learning?
  • How do you transition from designing formal to informal learning?
  • When should adaptive learning be explored over more traditional learning models?

 Have a question that wasn't answered? Email us!

Measurement Matters | Connecting the Dots

Measurement Matters | Connecting the Dots

October 22, 2019

Our first Measurement Matters episode is hosted by Conrad Gottfredson who talks through how to connect the dots between training and the workflow. 

{Spoiler Alert: it requires a mind shift!}

Listen, or download now, for more on this critical performance piece--measurement. 

For more 5 Moments of Need resources be sure to visit our website, join in on the conversation, or subscribe to this Performance Matters podcast for the latest episodes.