Performance Matters | A 5 Moments of Need Podcast Series
Experience Matters | L&D‘s Call to Action

Experience Matters | L&D‘s Call to Action

October 6, 2021

Learning leaders have moved to the center stage and are now in a light where we must fundamentally rescope our offerings to meet the new ways in which work gets done. With that, host, Bob Mosher, welcomes Brandon Carson, Vice President of Learning and Leadership for Walmart, to discuss this new L&D responsibility for our current world of work. 

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The 5 Fundamentals of Workflow Learning

The 5 Fundamentals of Workflow Learning

September 19, 2021

What makes designing for the workflow fundamentally different than how we've always designed training?

Listen as co-hosts Bob Mosher and Conrad Gottfredson discuss the five principles of workflow learning that they feel allow this approach to stand apart from the training-first mindset and methodology.

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Questioning Old Training Ways

Questioning Old Training Ways

September 8, 2021

Joe Dunlap, Chief Transformation Officer at Continuous Learning Experience (CLX), talks "aha" moments and training transformations with co-host Bob Mosher.

Listen to Joe describe how he's moving teams to focus on the problems needing to be solved rather than the training that he's being asked to build.

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Vocabulary Matters

Vocabulary Matters

July 22, 2021

Hosts, Bob and Con, sit down to discuss words. 

What is workflow learning? What is it not? What is performance support? What is it not? What is targeted training? What is it not? What exactly is EnABLE? And how do each of these fit into The 5 Moments of Need framework? 

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Experience Matters | Bringing Workflow Learning to the Factory Floor

Experience Matters | Bringing Workflow Learning to the Factory Floor

May 14, 2021

Host, Bob Mosher, sits down with Dhiren Doshi from Colgate Palmolive to talk through how he brought The 5 Moments and workflow learning to the manufacturing floor. They discuss goals, results, and where Colgate Palmolive is headed next.

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A Global Look at Workflow Learning

A Global Look at Workflow Learning

April 15, 2021

This episode welcomes Alfred Remmits, CEO of Xprtise, who shares with host, Bob Mosher, his international experiences of migrating organizations from training to performance. The two discuss workflow learning and Alfred's work in The Netherlands, as well other parts of the world, along with what his clients have learned, and are learning.

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Strategy Matters | An X-CLO’s Perspective on Workflow Learning

Strategy Matters | An X-CLO’s Perspective on Workflow Learning

March 30, 2021

This episode features Rob Lauber, X-Chief Learning Officer, now Advisor, CEO and Founder at XLO Global, LLC.  

With more than 30 years in the L&D space, he and host, Bob Mosher, discuss how the real goal of any business is solving the organization's true challenges, while increasing employee performance.

Listen, or download this episode now, to hear Rob's approach to finding, selling, and solving these challenges and boosting performance. 

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Performance Matters | Developing Leaders in the Workflow

Performance Matters | Developing Leaders in the Workflow

March 3, 2021

Hosts Dr. Conrad Gottfredson and Bob Mosher tackle soft skills, specifically leadership, in this episode of Performance Matters.

Senior executives spend just three percent of their workday thinking about the future—that’s a mere 14 minutes per day pondering the environment where they compete.*

The future is crucial to an organization’s success, but day-to-day activities are a time suck.

By embedding the tactical work of leaders into the workflow, and considering each of The 5 Moments of Need when designing leadership development programs, we’re able to help leaders operationalize this work and free up time for actual thinking and leading.

Listen, or download this episode now, to discover how you, as a leader, or your organizational leaders, can get time back each day to “lead”.

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* https://blog.shrm.org/trends/at-work-in-2020

Experience Matters | It’s Evolutionary, Not Revolutionary

Experience Matters | It’s Evolutionary, Not Revolutionary

January 18, 2021
Host, Bob Mosher, and Sam Allen, Owner of Insightful L&D, discuss his performance-first shift and how this journey has been more evolutionary, than revolutionary.
 
Listen to Sam get "real" about how this type of change doesn't happen overnight and how he's eased both his stakeholders and team into the shift.
 

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit.

Strategy Matters | Content Management 2.0

Strategy Matters | Content Management 2.0

January 5, 2021

Listen to hosts Dr. Conrad Gottfredson and Bob Mosher discuss what went wrong with Content Management the first go around and how we can harness the needs of today to build correct, and usable, content management processes and systems - that work.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit.

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