Performance Matters | A 5 Moments of Need Podcast Series
Strategy Matters | Why Maturity Models Matter

Strategy Matters | Why Maturity Models Matter

June 6, 2020

Carol Stroud and Conrad Gottfredson join Bob Mosher in the continued discussion around The 5 Moments of Need Maturity Model.

If you're tired of hearing great conversations alongside great ideas, but with little to no tactical ways, or road maps, to get you and your teams to the desired outcome—this is your episode!

 

Over the course 25 minutes the group discusses how this model is grounded in the industry, how it is used, and the expected outcomes. Start your journey to a performance-first mindset today.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

Strategy Matters | Maturity Models Matter!

Strategy Matters | Maturity Models Matter!

May 29, 2020

"If we don't know where we are and we don't know where we are going, how in heaven's name will we ever get to where we need to be?!" -Dr. Conrad Gottfredson

Listen as Conrad Gottfredson and Bob Mosher take a look at The 5 Moments of Need Maturity Model, how the model originated, it's growth, and the importance of it's use to improve organizational performance.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit.

Experience Matters | Making Workflow Learning Work in a Pandemic (LIVE)

Experience Matters | Making Workflow Learning Work in a Pandemic (LIVE)

May 9, 2020

Workflow Learning is “new”, possible, happening and disruptive. At a time when our workforce needs are heightened, critical, and ever-changing, our approach to meeting those needs must go beyond “training”. But how do you really do workflow learning?

Listen to our first LIVE Performance Matters Podcast which features three courageous learning leaders who have been implementing Workflow Learning for quite some time.

  • Bill Hickey | Axalta Coating Systems
  • Doug Holt | Council of the Inspectors General on Integrity and Efficiency (CIGIE)
  • Mark Wagner | The Hartford

Hear first-hand experiences around their shifts to a “performance-first” mindset, and why this thinking is especially helpful in today’s challenging times. 

Listen as our panelists share their journeys and current approaches to meeting their learners where they’ve wanted us to be all along–in the workflow. 

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit.

Note: please excuse the audio quality in some places, as we were all recording from our home networks.

Strategy Matters | Designing for the Performance Zone

Strategy Matters | Designing for the Performance Zone

April 17, 2020

This episode is all about "letting go." It's about letting go of the training mindset and moving to a performance-first way of thinking. It's about letting go of insecurities and designing for the performance zone.

Listen as Bob Mosher and Carol Stroud, senior consultant at APPLY Synergies, discuss what it really looks like to support performance in the flow of work.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit or in the upcoming workshop, Convert Classroom Training to Virtual Learning.

Performance Matters | Performing at the Speed of Change

Performance Matters | Performing at the Speed of Change

April 13, 2020

"Disruption makes things new again, and what might have been possible...suddenly is." -Denis Pombriant

In this episode Bob Mosher and Conrad Gottfredson discuss the possible opportunities out there for us as a learning industry as we currently work through this new normal we are confronted with.

Hear how workflow learning can not only address the current threats and challenges we face with serving the remote workforce, but how it can also bring about opportunities for great change.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit or in the upcoming workshop, Convert Classroom Training to Virtual Learning.

Experience Matters | Volvo Trucks North America

Experience Matters | Volvo Trucks North America

April 8, 2020

Host, Bob Mosher, speaks with Mary Ruth Bell and Diana Gallant, of Volvo Trucks around what drove them to move their instructional design to The 5 Moments of Need methodology.

In this episode Mary Ruth shares the 'aha moment' that caused her to shift her thinking, and in turn shift the thinking of her learners and the larger organization to improve overall performance. Diana shares one aspect of the methodology that she has grabbed on to - making the invisible visible.

Listen, or download now, to hear the entire performance-first journey Volvo has been undertaking.

Please excuse the audio quality; this was recorded remotely with a few network challenges throughout.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

Experience Matters | Turning The 5 Moments Inside Out with Autodesk

Experience Matters | Turning The 5 Moments Inside Out with Autodesk

April 1, 2020

Chris Blocher, principal learning content developer for Autodesk, chats with Bob Mosher on how he and his organization are transforming their learning to meet each of The 5 Moments of Need to increase workforce performance.

Listen to hear Autodesk's business drivers for the change, how the team gained buy-in, where they are in their current journey, and a few lessons that have been learned along the way.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit in the mountains of Sundance, Utah. Register today.

How to Successfully Go Virtual

How to Successfully Go Virtual

March 13, 2020

In today's workplace environment we are all "needing" to go virtual. But who really knows how to do this? We know it's more than just dumping face-to-face programs into the virtual world. It is about creating meaningfully learning that impacts performance, and is sustainable.

Listen as Bob Mosher and Conrad Gottfredson discuss the unique opportunity we have currently been given to do things radically different--deliver virtual learning, in the workflow, that impacts performance.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

 

Experience Matters | Axalta’s Road to The 5 Moments

Experience Matters | Axalta’s Road to The 5 Moments

February 25, 2020

In this episode Sue Reber, APPLY’s director of practice, sits down with Bill Hickey, a 5 Moments Designer and learning practitioner with Axalta, to discuss what led him to search out “something more” than traditional training and how his team has now shifted from conventional instructional design to The 5 Moments of Need design.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us this May at The 5 Moments of Need Summit in the mountains of Sundance, Utah. Register today.

Strategy Matters | Elliott Masie on Where We’re Headed

Strategy Matters | Elliott Masie on Where We’re Headed

February 5, 2020

Who better to talk "where we've been" and "where we're headed" than with Elliott Masie, learning leader, author, and speaker with 50 years of experience.

Listen as Bob Mosher and Elliott discuss how learning is changing and what suggestions Elliott gave to two different airlines.

For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.

For a deeper dive with actionable outcomes, join us this May where we will reimagine, with other global organizations, what organizational learning can and should be. Register to join us in Sundance, Utah at The 5 Moments of Need Summit