Performance Matters | A 5 Moments of Need Podcast Series
Supporting Business Transformation with the 5 Moments of Need

Supporting Business Transformation with the 5 Moments of Need

September 19, 2022

Hosts Bob and Con sit down with John Townsend, vice president of FuturePlan by Ascensus, to discuss how people, processes and technology all come together in conjunction with learning and performance support.

Listen, or download now, to hear why John believes, "change does not mean transformation" and where your focus should lie when merging great training with performance support.

For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Already making the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open.

Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 

What is a Digital Coach…and Why You Really Want to Know!

What is a Digital Coach…and Why You Really Want to Know!

September 6, 2022

As a Performance Matters Podcast listener, you've heard all about the methodology, the basis for why performance-first is no longer a nice to have, but a necessity and the success stories of those who have implemented workflow learning via the 5 Moments of Need framework.

Now, we tackle the top question our team gets asked...,"So what does it look like?" 

Listen or download the episode now.

For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Already making the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open.

Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 

Performance Matters | How Virtual Instruction Puts Performance-First

Performance Matters | How Virtual Instruction Puts Performance-First

August 10, 2022

Cindy Huggett sits down with host, Bob Mosher, to discuss her views on virtual instruction, the misses she's seen in the mad rush to make all learning virtual in the last few years, and how virtual instruction can (and does) play a critical role when putting performance-first.

Listen or download the episode now.

For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Already making the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open.

Learn more about Cindy's work and preorder her book.

 

Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 

Experience Matters | Changing the View on Learning

Experience Matters | Changing the View on Learning

July 22, 2022

In this Experience Matters episode Bob Mosher sits down with Jill Busch, Director of Learning and Development at ManpowerGroup, to discuss her experience with changing learning in organizations and how she approaches the challenge of leading the horse to water and helping it dip it's nose in a bit. Listen or download now!

For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 

Bob and Guy Talk All Things Workflow Learning

Bob and Guy Talk All Things Workflow Learning

June 17, 2022

This episode features Guy Wallace, who sat down with Bob to discuss his experience with putting performance first.

Listen as they chat about everything from stakeholder management and technology, to measurement, common objections, and how to get started with embedding your organization's learning in the flow of work. 

For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 
Leadership Matters | Making It Stick

Leadership Matters | Making It Stick

June 10, 2022

In this episode host Bob Mosher sits down with Oliver Kern, a consultant, trainer and coach, who first built a performance-first solution as a non-learning leader.

Listen as he discusses how he shaped stakeholder content into what was truly needed and made it stick.

For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 

 

 

 

Why Technology Matters with Workflow Learning

Why Technology Matters with Workflow Learning

May 9, 2022

This episode takes a deep dive into the technology ecosystems needed to implement workflow learning using The 5 Moments of Need framework.

Host, Conrad Gottfredson, along with his guests, Carol Stroud and Sue Reber, walk you through content and maintenance, delivery and optimization, and then tracking, measuring and reporting--all in relation to technology. Download and Listen Now!

For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 
When Not to Use Performance Support/Workflow Learning

When Not to Use Performance Support/Workflow Learning

April 5, 2022

Hosts Bob Mosher and Conrad Gottfredson discuss a question they'd never been asked...until now!

Download and listen to their discussion around when not to create training. Then, make your plans join us on April 27th at 1 pm ET where we will continue this discussion, live, as a community. Save Your Seat!

For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 
Research Matters | Insights to Unlock Performance Support for Your Organization

Research Matters | Insights to Unlock Performance Support for Your Organization

March 11, 2022

In this episode Katie Coates, director of learning at McKinsey and Company, shares with Bob Mosher her latest findings and research behind the true power of performance support.

Specifically she addresses, how organizations can think about performance support to solve a broad range of performance challenges; best practices, lessons learned, techniques and strategies for successfully implementing performance support, and; a change model to help drive adoption of performance support in your organization.

Download and listen now.

For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 
Experience Matters | Sam’s Club

Experience Matters | Sam’s Club

February 14, 2022

Host Bob Mosher sits down with Jennifer Buchanan, Senior Director II, Field Learning and Development at Sam’s Club, to discuss how she has become comfortable thinking off center. And, in doing so, has truly been able to drive behavior change—specifically with the Club's associates and managers.

For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved. 
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