Performance Matters | A 5 Moments of Need Podcast Series
Performance Matters | Convincing Stakeholders

Performance Matters | Convincing Stakeholders

July 8, 2019

This episode discusses best practices around seeking and receiving the buy-in needed to start making the change to a performance-first methodology and mindset.

Bob Mosher and Conrad Gottfredson share tips, data, and next steps on who to talk to and how.

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Listening Time Commitment: 29:58.

Strategy Matters | 7 Myths of The 5 Moments

Strategy Matters | 7 Myths of The 5 Moments

May 28, 2019

Myth of Truth? "We are already doing performance support; we have e-Learning and SharePoint"..."Informal Learning doesn’t need Structure; that’s why it’s called informal Learning"..."Performance support replaces training." All Myths! 

In this episode  Bob debunks 7 common misconceptions around The 5 Moments of Need. A must-hear and must-share. Listen now.

Methodology Matters | Wasted Work Time

Methodology Matters | Wasted Work Time

May 9, 2019

From milking cows to sunken automobiles, in this episode Dr. Conrad Gottfredson shares ways in which you and your organization can reduce wasted work time.

Experience Matters | The Council of the Inspectors General on Integrity and Efficiency (CIGIE)

Experience Matters | The Council of the Inspectors General on Integrity and Efficiency (CIGIE)

April 23, 2019

In this episode Bob Mosher talks with the Council of the Inspectors General on Integrity and Efficiency (CIGIE) team on their pioneering 5 Moments of Need work. The team shares what pushed them to take this journey, how the shift has affected the organization, and lessons learned along the way.

Methodology Matters | Targeted Learning

Methodology Matters | Targeted Learning

April 9, 2019

Listen as Bob Mosher and Conrad Gottfredson discuss when and how you should target those skills where the critical impact of failure is significant to catastrophic. Discover what role the instructor plays and why you and your organization need to be targeting your learning—now.

Methodology Matters | The Power of Safe-Failure

Methodology Matters | The Power of Safe-Failure

March 26, 2019

This episode features Bob Mosher and Dr. Conrad Gottfredson and a discussion around failure. Yes, you read that right "failure", and how by doing so safely it can be both harmless and powerful.

Listen to learn more on the benefits of safe-failure and how it can encourage learner confidence, which ultimately leads to higher performance.

Strategy Matters | The 5MoN & Workflow Learning

Strategy Matters | The 5MoN & Workflow Learning

March 13, 2019

This episode clears up the 70:20:10 confusion and discusses what workflow learning is and how to operationalize it. This week's host, Bob Mosher, also clears up how microlearning fits in and the benefits of shifting to design for the workflow.

Methodology Matters | Train, Transfer, Sustain

Methodology Matters | Train, Transfer, Sustain

February 19, 2019

Probably one of the most misunderstood concepts in Learning and Development is the journey our learners are on to become, and remain, competent. For too long, we’ve left them at the “door”, meaning once our training events were over, be them live or online, we’ve not journeyed into transfer and sustain in an intentional way. 

In this episode Bob and Con outline the three critical stages of any performer’s journey to competency. It ties these three stages to The 5 Moments of Need and outlines how they help us design for all three parts. It also addresses the myths of “blended learning” and helps us realize that most blended learning solutions are actually “blended training” solutions, ignoring the critical phases of transfer and sustain, leaving our learners to fend for themselves in the most important part of their learning journey – the workflow!

Methodology Matters | Introducing The 5 Moments

Methodology Matters | Introducing The 5 Moments

February 19, 2019

In this episode Bob Mosher is joined by the pioneer of The 5 Moments of Need, Dr. Conrad Gottfredson. He introduces The 5 Moments of Need, a methodology to help L&D professionals better serve their learners well beyond training and into the workflow in a scalable and intentional way.

Con also shares the history of The 5 Moments and how it has evolved into a well vetted and robust methodology.  He discusses a few critical first steps any organization, or designer, can take to begin adopting The 5 Moments of Need as a pivotal approach to their learning and support deliverables.  Lastly, he outlines three common mistakes made when beginning this journey. 

 

An Introduction to the Series: Performance Matters

An Introduction to the Series: Performance Matters

February 19, 2019

In this introductory podcast, Bob Mosher shares the motivation and concepts behind The 5 Moment of Learning Performance Matter Series.  He overviews how the idea for the channel was born, as well as three reasons why Learning and Development needs to shift to a performance-first mindset now more than ever!  He even shares the “Minnow Story” that, for him, started it all! 

It’s one episode you’ll NOT want to miss. It’s time to start this dialogue and get out of the “Training Business”!