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Learn more, and design for, The 5 Moments of Learning Need with your co-hosts Bob Mosher and Dr. Conrad Gottfredson. This series will help you to better understand the theory and best practices behind this powerful methodology. Episodes will be released bi-weekly, follow us here or wherever you listen to your podcasts for the latest episodes. Visit www.5momentsofneed.com for more resources and connect with us on LinkedIn at https://www.linkedin.com/company/5-moments-of-need/.
Episodes

Monday Feb 27, 2023
The Power of a Well-Facilitated RWA!
Monday Feb 27, 2023
Monday Feb 27, 2023
Donna Audritsh, one of APPLY's senior 5 Moments of Need consultants, shares with host, Bob Mosher her 13 tips for facilitating a successful RWA. Listen or download the episode now.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.

Tuesday Jan 10, 2023
2023 Learning & HR Trends: Where Workflow Learning Can Make a Difference
Tuesday Jan 10, 2023
Tuesday Jan 10, 2023
The start to a new year wouldn't be complete without a look ahead!
In this first episode of 2023, hosts Bob Mosher and Conrad Gottfredson comb through current trends, statistics, and usage reports with APPLY team member Brooke Thomas-Record to discuss opportunities where workflow learning will have a real impact this year—and beyond.
- Reskilling/Upskilling
- Improving the Employee Experience
- Supporting Internal Mobility
- Pivoting Toward Hybridization
List of research and reports reviewed to facilitate this discussion:
- 10 Learning & Development Trends for 2022 – from HRD (theHRDIRECTOR)
- L&D Global Sentiment Survey 2022: The Long Shadow of Covid-19 – From Donald H Taylor
- 360Learning – Our 2022 Report on the State of Learning in the Flow of Work
- World Economic Forum: The Global Risks Report 2022 17th Edition
- LinkedIn Learning 2022 Workplace Learning Report
- 2021 Deloitte Global Human Capital Trends Special Report
- The Post Pandemic Economy: The Future of Work After COVID-19 (McKinsey Global Institute, February 2021)
- Mind Tools for Business Annual L&D Benchmark Report 2022
- NovoEd November 2022 Report: The Great Workplace Disconnect…and How to Solve It
- Gartner Webinar: Top 5 Priorities for HR Leaders in 2023
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Ready to make the shift to put performance first? Bring your team to our 2023 Summit. Registration closes this month!

Wednesday Nov 30, 2022
Are We Really ”Skilling Up” Our Employees?
Wednesday Nov 30, 2022
Wednesday Nov 30, 2022
Are you working to build a "skilled" or "skillful" workforce? The difference does matter.
In this episode Bob Mosher digs into our "skill initiatives" to ensure we are not making past mistakes.
Listen now to hear Bob's views on where we need to head with our "skilling" solutions.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Ready to make the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open.

Monday Sep 19, 2022
Supporting Business Transformation with the 5 Moments of Need
Monday Sep 19, 2022
Monday Sep 19, 2022
Hosts Bob and Con sit down with John Townsend, vice president of FuturePlan by Ascensus, to discuss how people, processes and technology all come together in conjunction with learning and performance support.
Listen, or download now, to hear why John believes, "change does not mean transformation" and where your focus should lie when merging great training with performance support.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Already making the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Tuesday Sep 06, 2022
What is a Digital Coach...and Why You Really Want to Know!
Tuesday Sep 06, 2022
Tuesday Sep 06, 2022
As a Performance Matters Podcast listener, you've heard all about the methodology, the basis for why performance-first is no longer a nice to have, but a necessity and the success stories of those who have implemented workflow learning via the 5 Moments of Need framework.
Now, we tackle the top question our team gets asked...,"So what does it look like?"
Listen or download the episode now.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Already making the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Wednesday Aug 10, 2022
Performance Matters | How Virtual Instruction Puts Performance-First
Wednesday Aug 10, 2022
Wednesday Aug 10, 2022
Cindy Huggett sits down with host, Bob Mosher, to discuss her views on virtual instruction, the misses she's seen in the mad rush to make all learning virtual in the last few years, and how virtual instruction can (and does) play a critical role when putting performance-first.
Listen or download the episode now.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Already making the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open.
Learn more about Cindy's work and preorder her book.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Friday Jul 22, 2022
Experience Matters | Changing the View on Learning
Friday Jul 22, 2022
Friday Jul 22, 2022
In this Experience Matters episode Bob Mosher sits down with Jill Busch, Director of Learning and Development at ManpowerGroup, to discuss her experience with changing learning in organizations and how she approaches the challenge of leading the horse to water and helping it dip it's nose in a bit. Listen or download now!
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Friday Jun 17, 2022
Bob and Guy Talk All Things Workflow Learning
Friday Jun 17, 2022
Friday Jun 17, 2022
This episode features Guy Wallace, who sat down with Bob to discuss his experience with putting performance first.
Listen as they chat about everything from stakeholder management and technology, to measurement, common objections, and how to get started with embedding your organization's learning in the flow of work.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Friday Jun 10, 2022
Leadership Matters | Making It Stick
Friday Jun 10, 2022
Friday Jun 10, 2022
In this episode host Bob Mosher sits down with Oliver Kern, a consultant, trainer and coach, who first built a performance-first solution as a non-learning leader.
Listen as he discusses how he shaped stakeholder content into what was truly needed and made it stick.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Monday May 09, 2022
Why Technology Matters with Workflow Learning
Monday May 09, 2022
Monday May 09, 2022
This episode takes a deep dive into the technology ecosystems needed to implement workflow learning using The 5 Moments of Need framework.
Host, Conrad Gottfredson, along with his guests, Carol Stroud and Sue Reber, walk you through content and maintenance, delivery and optimization, and then tracking, measuring and reporting--all in relation to technology. Download and Listen Now!
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.