In this episode Bob Mosher is joined by the pioneer of The 5 Moments of Need, Dr. Conrad Gottfredson. He introduces The 5 Moments of Need, a methodology to help L&D professionals better serve their learners well beyond training and into the workflow in a scalable and intentional way.
Con also shares the history of The 5 Moments and how it has evolved into a well vetted and robust methodology. He discusses a few critical first steps any organization, or designer, can take to begin adopting The 5 Moments of Need as a pivotal approach to their learning and support deliverables. Lastly, he outlines three common mistakes made when beginning this journey.