Performance Matters | A 5 Moments of Need Podcast Series

Experience Matters | A Call Center Conversion

November 5, 2020

In this episode Bob Mosher talks with Chris King, Chief Learning Provocateur at CEEK LLC, on his latest 5 Moments project which is tied to the pandemic.

Listen as Chris describes the project, the urgency, the magnitude, and of course the solution and how the pandemic is the chance to change the way we do business.

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