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Learn more, and design for, The 5 Moments of Learning Need with your co-hosts Bob Mosher and Dr. Conrad Gottfredson. This series will help you to better understand the theory and best practices behind this powerful methodology. Episodes will be released bi-weekly, follow us here or wherever you listen to your podcasts for the latest episodes. Visit www.5momentsofneed.com for more resources and connect with us on LinkedIn at https://www.linkedin.com/company/5-moments-of-need/.
Episodes

Tuesday Apr 05, 2022
When Not to Use Performance Support/Workflow Learning
Tuesday Apr 05, 2022
Tuesday Apr 05, 2022
Hosts Bob Mosher and Conrad Gottfredson discuss a question they'd never been asked...until now!
Download and listen to their discussion around when not to create training. Then, make your plans join us on April 27th at 1 pm ET where we will continue this discussion, live, as a community. Save Your Seat!
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Friday Mar 11, 2022
Friday Mar 11, 2022
In this episode Katie Coates, director of learning at McKinsey and Company, shares with Bob Mosher her latest findings and research behind the true power of performance support.
Specifically she addresses, how organizations can think about performance support to solve a broad range of performance challenges; best practices, lessons learned, techniques and strategies for successfully implementing performance support, and; a change model to help drive adoption of performance support in your organization.
Download and listen now.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Monday Feb 14, 2022
Experience Matters | Sam’s Club
Monday Feb 14, 2022
Monday Feb 14, 2022
Host Bob Mosher sits down with Jennifer Buchanan, Senior Director II, Field Learning and Development at Sam’s Club, to discuss how she has become comfortable thinking off center. And, in doing so, has truly been able to drive behavior change—specifically with the Club's associates and managers.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Monday Jan 24, 2022
Experience Matters | Do Something!
Monday Jan 24, 2022
Monday Jan 24, 2022
Bob Mosher sat down with Doug Holt, the Executive Director of the Training Institute at the Council of the Inspectors General on Integrity and Efficiency (CIGIE), to talk about their approach to learning and how he's getting others to join the party! Listen Now.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Wednesday Jan 12, 2022
Leadership Matters | Challenges and Opportunities of Leading Learning
Wednesday Jan 12, 2022
Wednesday Jan 12, 2022
Conrad Gottfredson kicks off the year with guests Honora Whitfield, Meta's Global Director of Learning and Katie Coates, McKinsey & Company's Director of Learning.
Listen as these two senior learning leaders discuss how they are working to shift their organization's thinking around learning, the barriers they have faced, and the initiatives they currently have underway for the new year.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Monday Dec 20, 2021
Performance Matters | Learning v. Training
Monday Dec 20, 2021
Monday Dec 20, 2021
Bob Mosher and Conrad Gottfredson end the year with a discussion around the transfer of true learning to competency, versus training.
This conversation continues in January at the year's first Performance First Webinar. So, have a listen, and plan to join us on January 19th at 11 am ET to share your thoughts and reactions to this topic. Register for the January discussion.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Wednesday Oct 06, 2021
Experience Matters | L&D‘s Call to Action
Wednesday Oct 06, 2021
Wednesday Oct 06, 2021
Learning leaders have moved to the center stage and are now in a light where we must fundamentally rescope our offerings to meet the new ways in which work gets done. With that, host, Bob Mosher, welcomes Brandon Carson, Vice President of Learning and Leadership for Walmart, to discuss this new L&D responsibility for our current world of work.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Sunday Sep 19, 2021
The 5 Fundamentals of Workflow Learning
Sunday Sep 19, 2021
Sunday Sep 19, 2021
What makes designing for the workflow fundamentally different than how we've always designed training?
Listen as co-hosts Bob Mosher and Conrad Gottfredson discuss the five principles of workflow learning that they feel allow this approach to stand apart from the training-first mindset and methodology.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Wednesday Sep 08, 2021
Questioning Old Training Ways
Wednesday Sep 08, 2021
Wednesday Sep 08, 2021
Joe Dunlap, Chief Transformation Officer at Continuous Learning Experience (CLX), talks "aha" moments and training transformations with co-host Bob Mosher.
Listen to Joe describe how he's moving teams to focus on the problems needing to be solved rather than the training that he's being asked to build.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.

Thursday Jul 22, 2021
Vocabulary Matters
Thursday Jul 22, 2021
Thursday Jul 22, 2021
Hosts, Bob and Con, sit down to discuss words.
What is workflow learning? What is it not? What is performance support? What is it not? What is targeted training? What is it not? What exactly is EnABLE? And how do each of these fit into The 5 Moments of Need framework?
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.