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This podcast series dives deeper into the 5 Moments of Learning Need®. The 5 Moments of Need present a practical framework to drive higher job performance. The Five Moments of Learning Need focus on the different times where workers need learning. They are: New—when you are learning something for the first time, More—when you are expanding your knowledge, Apply—when you are learning while in the flow of work, Solve—when you need to solve a problem, and Change—When you are adapting to change. This series, hosted by Bob Mosher and Conrad Gottfredson, will help you to better understand the theory and best practices behind this powerful methodology and framework. Visit www.5momentsofneed.com for more resources and join the conversation on LinkedIn at https://www.linkedin.com/company/5-moments-of-need/.
Episodes
Oct 8, 2020
Oct 8, 2020
31 min
This episode starts at the beginning. Host, Bob Mosher, chats with Scott Schmoldt, Training Manager at UMR: A UnitedHealthcare Company, about beginning his organization's performance-first journey. Scott shares lessons learned, why this approach is a fit, and their plan going forward.
For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.
For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.
Sep 8, 2020
Sep 8, 2020
24 min
"The only source of knowledge is experience." -Albert Einstein
For this 40th episode, Bob Mosher takes a look back at all of our episodes featuring those who have walked the walk and shares out the top 10 best practices for selling, implementing, and successfully executing workflow learning in an organization.
For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.
For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.
Aug 21, 2020
Aug 21, 2020
34 min
Bob Mosher and Guy Wallace, president of EPPIC Inc., talk workflow learning, why it's a must, and how to get our industry really onboard.
For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.
For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.
Jul 15, 2020
Jul 15, 2020
20 min
You can build a performance support infrastructure-now. In this episode Sue Reber, Director of Practice at APPLY Synergies, sits down with Bob to discuss how you can get started designing for the performance zone using the software you currently have.
Listen as Sue gives advice on how to start where you are and with what you have to shift your learning to be performance-first.
For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.
For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.
Jul 8, 2020
Jul 8, 2020
27 min
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.
Jun 6, 2020
Jun 6, 2020
25 min
Carol Stroud and Conrad Gottfredson join Bob Mosher in the continued discussion around The 5 Moments of Need Maturity Model.
If you're tired of hearing great conversations alongside great ideas, but with little to no tactical ways, or road maps, to get you and your teams to the desired outcome—this is your episode!
Over the course 25 minutes the group discusses how this model is grounded in the industry, how it is used, and the expected outcomes. Start your journey to a performance-first mindset today.
For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.
May 29, 2020
May 29, 2020
26 min
"If we don't know where we are and we don't know where we are going, how in heaven's name will we ever get to where we need to be?!" -Dr. Conrad Gottfredson
Listen as Conrad Gottfredson and Bob Mosher take a look at The 5 Moments of Need Maturity Model, how the model originated, it's growth, and the importance of it's use to improve organizational performance.
For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.
For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.
May 9, 2020
May 9, 2020
53 min
Workflow Learning is “new”, possible, happening and disruptive. At a time when our workforce needs are heightened, critical, and ever-changing, our approach to meeting those needs must go beyond “training”. But how do you really do workflow learning?
Listen to our first LIVE Performance Matters Podcast which features three courageous learning leaders who have been implementing Workflow Learning for quite some time.
- Bill Hickey | Axalta Coating Systems
- Doug Holt | Council of the Inspectors General on Integrity and Efficiency (CIGIE)
- Mark Wagner | The Hartford
Hear first-hand experiences around their shifts to a “performance-first” mindset, and why this thinking is especially helpful in today’s challenging times.
Listen as our panelists share their journeys and current approaches to meeting their learners where they’ve wanted us to be all along–in the workflow.
For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.
For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit.
Note: please excuse the audio quality in some places, as we were all recording from our home networks.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.
Apr 17, 2020
Apr 17, 2020
30 min
This episode is all about "letting go." It's about letting go of the training mindset and moving to a performance-first way of thinking. It's about letting go of insecurities and designing for the performance zone.
Listen as Bob Mosher and Carol Stroud, senior consultant at APPLY Synergies, discuss what it really looks like to support performance in the flow of work.
For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.
For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit or in the upcoming workshop, Convert Classroom Training to Virtual Learning.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.
Apr 13, 2020
Apr 13, 2020
23 min
"Disruption makes things new again, and what might have been possible...suddenly is." -Denis Pombriant
In this episode Bob Mosher and Conrad Gottfredson discuss the possible opportunities out there for us as a learning industry as we currently work through this new normal we are confronted with.
Hear how workflow learning can not only address the current threats and challenges we face with serving the remote workforce, but how it can also bring about opportunities for great change.
For more 5 Moments of Need resources visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode.
For a deeper dive with actionable outcomes, join us at The 5 Moments of Need Summit or in the upcoming workshop, Convert Classroom Training to Virtual Learning.