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This podcast series dives deeper into the 5 Moments of Learning Need®. The 5 Moments of Need present a practical framework to drive higher job performance. The Five Moments of Learning Need focus on the different times where workers need learning. They are: New—when you are learning something for the first time, More—when you are expanding your knowledge, Apply—when you are learning while in the flow of work, Solve—when you need to solve a problem, and Change—When you are adapting to change. This series, hosted by Bob Mosher and Conrad Gottfredson, will help you to better understand the theory and best practices behind this powerful methodology and framework. Visit www.5momentsofneed.com for more resources and join the conversation on LinkedIn at https://www.linkedin.com/company/5-moments-of-need/.
Episodes
Thursday Jan 01, 2026
Thursday Jan 01, 2026
Kick off 2026 with a conversation that sets the tone for the year. In this episode of the Performance Matters podcast, Bob Mosher sits down with Trond Kristiansen, a pioneering learning leader whose groundbreaking work in AI and workflow learning is reshaping what’s possible for L&D practitioners.
Trond shares how AI has elevated his role from traditional “training support” to a true business partner inside his organization, enabling him to design, innovate, and deliver performance solutions at a speed and scale never before possible. From transforming the 5 Moments of Need framework with AI-driven tools, to building agent skills that automate complex workflows, to reframing AI as intelligence augmentation rather than replacement—this episode is packed with practical insights and inspiring perspective.
If you're curious on how to best use AI to amplify your expertise and position yourself at the forefront of workflow learning innovation—this is the perfect place to start.
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